Priority Order (order by 3.30pm)
Next working day dispatch
using next working day delivery (cost extra to normal postage charge)
Available to add at the Checkout
The cost of all shipments to 'Rest of the World' destinations has to be calculated individually please contact us for details. Orders placed without conatct will not be prepared until the extra cost has been agreed and paid for. Please note:- Post Boxes, Extra Large Chests, Super Size Boxes & Photo Albums cannot be sent internationally due to their size.
Urgent Priority Orders for UK Customers
Left it a bit late - we will do our best to help. (UK orders only)
All our items are handmade to order so take time to complete but if you place your order by 3.30pm and pay the Priority Order Fee of £5.50 (in addition to the normal delivery charge) we can prioritise your order so that it is sent out the next working day by Royal Mail Special Delivery Next Day by 1pm. Please note if the next working day is a Friday it will not be delivered until the Monday (items are not delivered on Saturdays). Please give a phone number in case we need to ask you about your order before we can send it.
For European Priority Orders they will be dispatch as above but can only be sent by Royal Mail Small Packets 3-5 day service ( for Rest of the World this service can take 5-7 days).
Postage is very expensive and is not a cost that we can hide from, if we were able to absorb it, we would. The next best option is that we provide clear and transparent information on postage costs. P&P includes packaging, securing contents, labelling and presentation all to ensure that your item arrives with you or the person who is receiving the item in a timely, attractive and undamaged condition.
UK Mainland & Northern Ireland Postal Charges
Unfortunately due to the prohibitive cost of shipping for the Post Boxes, Extra Large Chests, Super Size Boxes & Photo Albums we CANNOT accept orders for these items to anywhere outside the UK mainland and Northern Ireland. Any orders placed will be offered an alternative or a refund for the ordered goods.
International Postage Restrictions
All our products are hand prepared to order, not off the shelf, however, we aim to process and send out orders within 5 working days (this does not include delivery time). At busy times it may take longer to finish items. For urgent orders please see Urgent Priority Orders above. If you have any further questions please emails us, or call 01394 286624 (Please leave a message if there is no answer so we can call or text you back.)
Order Preparation Time
£00.00 - £ 5.99 ..... £2.00
£ 6.00 - £13.99 ..... £3.00
£14.00 - £23.89 ..... £5.00
£23.90 - £35.99 ..... £6.00
£36.00 + ..... £9.00
To keep costs down for our customers we use either Royal Mail 1st Class post for inkless kits and cards and a 2-3 day courier service for larger items. Please take into account that most items take 4-5 days to prepare and 2-3 days to deliver, though this can take longer especially to remote areas or if no-one is in to receive the items. An email will be sent to you to say your item has been dispatched.
Please note: if no-one is to receive your delivery it may be returned to the Royal Mail sorting office or retained by the courier. in either case a card should be left to say that a delivery has been attempted. An email will be sent to you to say that your items have been dispatched, if you not available but have a safe place that the parcel can be left please leave a note giving details, the courier will use their discretion as too whether they feel it safe to leave the package, this is done at your own risk and refunds cannot be issued if packages were not deilvered to the occupants.
Republic of Ireland and Mainland Europe
International postage cannot be automatically calculated within our current system. An invoice for the extra cost for intenational postage will be sent to the email address suppied through Paypal. Once this is paid the items will be dispatched by Royal Mail Small Packets 3-5 days service (however, it can take up to 15 working days). Please note:- Post Boxes, Extra Large Chests and Super Size Boxes cannot be sent internationally due to their size.
North America, Australia, Far East and Rest of the World
£14.00 - £23.89 ..... £7.00
£00.00 - £ 5.99 ..... £2.50
£ 6.00 - £13.99 ..... £5.00
£23.90 - £35.90 ..... £9.00
£36.00 + ..... £ Enquire
Our handmade keepsakes take 4-5 days to prepare + delivery time.
Normal postage price = Royal Mail 24 Postage
Priority Orders take 1 day to prepare
Priority Order adds £5.50 to normal postage price & you need to order by 3.30pm for next day dispatch by Royal Mail Special Delivery by 1pm.
European Priority Orders = 1 day to prepare & are dispatched by Royal Mail Small Packets 3-5 day delivery.